Privacy Policy

Information We Collect

When you phone us about a heat pump project, we may collect your name, phone number, the property address, details about the home and its heating system, your electric and gas providers and anything else you decide to share.

When you browse this website, technical details may be collected automatically, such as browser and device type, pages visited and an approximate location derived from your IP address.

How We Use Your Information

We use what you provide to answer questions, design and price heat pump work, determine which incentive and financing programs may apply and prepare related paperwork.

We may also use it to keep records of our conversations, follow up during an active project and improve our services and this website.

Cookies and Tracking

This website may use cookies and similar tools to understand how visitors use it. You can set your browser to refuse cookies, though some features may not then work as intended.

How We Share Information

We do not sell your personal information. When you move forward with a project, we share what is necessary with parties such as your municipal light plant or utility, incentive program administrators, participating lenders and inspectors.

We may also share information with service providers who support our business, and where the law requires it or to protect our rights or the safety of others.

Data Security

We take reasonable measures to protect the information you share. No method of transmission or storage is fully secure, so absolute security cannot be assured.

Your Choices

You may ask what information we hold about you, ask that it be corrected or deleted, or ask that we stop contacting you. To make any of these requests, phone the number below.

Third-Party Links

This website may link to sites operated by others, including utility and program pages. We are not responsible for their content or privacy practices.

Children's Privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may revise this Privacy Policy from time to time and will update the date at the top of this page when we do.